Text In Church

Emily McNay

Caleb Miller

Tyler Smith

Messaging

Overview of the items and terms within the Messaging Section of your Text In Church account

Messaging Glossary

The two types of messaging options inside of TIC and how they are used. Automated workflows and Scheduled Messages.

Automated vs Scheduled Messages

Getting notifications and responding to the replies

How to check for New Messages

Randalin WardMcDill

Rachel OBrien

Getting Started

My messages are not being delivered to some cell phone carriers.

Carrier Filtering

Message count, special characters and best guidelines and practices

7 Best Practices for Text Messaging (SMS) Deliverability

Important SMS Sending Information

App available for Admin to download for both IOS (iPhone) and Android

Is there a mobile App available?

What is looks like and what we can expect from the App for iPhone and Android

How to navigate the iPhone iOS and Android App

Mobile Apps

How to send a new one time scheduled SMS text message

How to send a new SMS Text Message

How to add an Image/attachment to a text message and what file types are accepted

How to add an Image to SMS

SMS Text Message Sending

How to send a one time scheduled new email to groups or individuals

How to send a new Email

How to add an image to Email

How to make a beautiful email using outside code

How Can I Make a Beautiful, Newsletter Style Email?

Why is using opens / clicks tracking is not an accurate status?

Tracking for Emails with Opens or Clicks

Email Sending

How to archive messages and keep your inbox cleaned up

How to Archive a Message or Archive all Messages

Archiving Messages

Understanding the Sent view and navigating to see messages you have sent

What is the Sent View and what will it show me?

Where to find a pending or scheduled message in TIC

What is a pending message?

To look over the full history of sent messages in a CSV format and look at usage data

How to Export Your Sent Message Data

Sent & Pending Sections

How to opt in and opt out & how to know if a person opted out

Opting in and out

Opting Out of Text Messages

Send a Message to All Contacts How to Message Everyone

How to Send a Message to All People

Frequently asked questions about the inbox, archive, sent, and conversation history views, in Messaging.