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What is the Sent View and what will it show me?
What is the Sent View and what will it show me?

Understanding the Sent view and navigating to see messages you have sent

Caleb Miller avatar
Written by Caleb Miller
Updated over a month ago

Text In Church allows you to see the messages that have been sent and delivered from your account.

The Sent tab offers a lot of information regarding who received your message, when, the name of the message that was sent, the carrier of your contact (for texts), and the status of your message.

Go to the Messages section and then click on the Sent tab to see this list.

Click the “Show Only Group Messages” toggle to display only the Group Messages you’ve sent.

By clicking on the magnifying glass icon next to Sent Messages, you can search by recipient name or mobile phone number.

When you click on a specific message, a report will be displayed showing you the following:

  1. The total number of intended recipients.

  2. The total number of people the message was sent to.

  3. A pie chart of the message status, to quickly visualize the number of messages sent against the number of errors in sending.

  4. A pie chart of carriers this message was sent to.
    This can be helpful in troubleshooting errors if you notice a trend between the number of errors and the number of people with a specific carrier.

  5. Details of the message, including sender name, the message name, timestamp of sending, and the intended recipients.

  6. A preview of the message.

  7. A detailed recipient list where you can view the specific status of the message for each individual.

    If you notice an error, you can click "View" to check what caused that error and access the contact's message history.

    You can tell from here if they've opted out of text messages or if they have an invalid phone number.

If you'd like to see your sent history in spreadsheet form, you have the option to export this data also.

Do you have any questions? We'd love to help! You can email your questions to us at support@textinchurch.com!

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