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Tracking for Emails with Opens or Clicks
Tracking for Emails with Opens or Clicks

Why is using opens / clicks tracking is not an accurate status?

Rachel OBrien avatar
Written by Rachel OBrien
Updated over a week ago

How to see tracking for emails with opens or clicks.

  1. Within the Sent tab within your account, you can select a specific email message of your choice.

  2. Under the Opened section, you can then review which of your recipients have opened this email message.

  3. This is the email status feature and is designed to help you see how many times the person has opened, and therefore, hopefully, read the message.

Tracking open rates accurately has become difficult to do, as each email server quantifies a “read” email differently.

We offer this feature and do our best to give you the most accurate number, but don’t judge your emails’ value on this alone.

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