You can check for new messages by logging into your Text In Church account via the website or mobile app.
When logging into your account on the website you are first directed to the Dashboard. This section shows you “Recent Messages” where you can click on an individual message to read and reply. You can also click the “Messages” tab or “View All” to open the inbox of all incoming messages.
If you have a new message that has not been responded to or archived, it will be placed in the inbox and will show with a blue circle notifications symbol. We call this an “Un-actioned” message. The number by “Inbox” indicates how many un-actioned messages are in your inbox.
Note: Incoming keywords are not placed in the inbox like regular text messages are. When a person texts your keyword, they are automatically added to the group connected to that keyword. You can open this group to review those who have recently texted your keyword.
When you click on the message shows, you can see a full history of all text messages and emails that have been sent to this person, as well as any replies to text that they have sent to you.
To respond to them with a text message you can write in the box at the bottom of the conversation.
If no response is needed, you can mark the conversation as “Read” to clear the notification, or archive the message. Archiving will not delete your message, but will simply move the message to the “Archived” tab in the “Messages” section.
The options to archive or mark a conversation as read are in the top right corner.
Need to quickly archive or mark multiple conversations as read? Click the check-boxes by multiple conversations in your inbox, then choose “Action” to apply bulk actions.
These are awesome features that you can use to manage your inbox so that you never miss a new message!
Learn more about Messaging features:
Want to receive push notifications whenever you have a new text message? Check out this article on our mobile app for Android and iOS.
If you need to Unsubscribe a contact quickly, click here to learn how to opt-out someone fast through the Messages section.
This collection of articles can share more information about how to use keywords in Text In Church.
Still have questions? No worries, we’re always happy to help! Send us a chat message or email our Member Success team at firstname.lastname@example.org.