Account & Settings

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32 articles in this collection
Written by Tyler Smith, Rachel O'Brien, Caleb Miller and 1 other

Account Overview

How to Use the Files Tab

How to view, upload, and manage your Text In Church Files

Written by Randalin WardMcDill
Updated over a week ago

Account Overview

How to view info about messages used, phone number, time zone, after hours auto reply, and account administrators and users

Written by Rachel O'Brien
Updated over a week ago

How to Change my Password

How do I change my password? What if I forgot my password?

Written by Caleb Miller
Updated over a week ago

When does the message count reset?

Display of how many messages I've used and when my counter resets

Written by Rachel O'Brien
Updated over a week ago

After Hours Auto Reply

How to enable and set up after hours auto reply for out of office replies

Written by Randalin WardMcDill
Updated over a week ago

Time Zone

Setting your time zone and why it is important

Written by Caleb Miller
Updated over a week ago

Refer a Friend

How to get free messages!

Written by Caleb Miller
Updated over a week ago

Account Permissions

Add Account Users and Set Permissions

An overview for understanding how to use Account Users and Permission levels.

Written by Randalin WardMcDill
Updated over a week ago

How to Edit Account Users and Permissions

Edit your Account Users and Permission levels to update information, or add or revoke permission to phone numbers and Groups

Written by Randalin WardMcDill
Updated over a week ago

How To Use the User Signature

How to setup a User Signature and Insert into your messages automatically

Written by Randalin WardMcDill
Updated over a week ago

How to Remove an Account User

How to revoke permissions for a user or delete an account user or account admin entirely from your account

Written by Rachel O'Brien
Updated over a week ago

Phone Numbers

Multiple Phone Numbers

How to add additional 10-digit local numbers to your Text In Church account

Written by Randalin WardMcDill
Updated over a week ago

Setting Up Your Call Forwarding Phone Number

Designate any incoming calls to be sent to your church landline or personal cell phone number

Written by Rachel O'Brien
Updated over a week ago

No phone number available

There is no phone number to select in my area code

Written by Rachel O'Brien
Updated over a week ago

Can I Change my Text In Church Phone Number?

How to change your Text In Church phone number

Written by Caleb Miller
Updated over a week ago

Move my Text In Church phone number to another provider.

Transfer a phone number from Text In Church to another provider.

Written by Tyler Smith
Updated over a week ago

Billing

Entering in your Tax Exempt Number

Providing Text In Church with your Tax Exempt Number under Settings

Written by Rachel O'Brien
Updated over a week ago

How to get and view my invoice

Where to find and get a copy of my next or previous bill

Written by Rachel O'Brien
Updated over a week ago

Upgrade to a larger plan

How to change your plan or change your subscription

Written by Tyler Smith
Updated over a week ago

How to Update My Credit Card or Bank Account

How to update or change your payment information

Written by Caleb Miller
Updated over a week ago

Account Suspended?

Account says it is Suspended, what to do and why

Written by Rachel O'Brien
Updated over a week ago

How do I cancel my account?

Options for cancelling, suspending, or terminating your account

Written by Rachel O'Brien
Updated over a week ago

Strategies and Additional Info

What is Text In Church

What Text In Church does, who we are and how we work

Written by Tyler Smith
Updated over a week ago

Hours of Operation

Hours of operation and contact information

Written by Rachel O'Brien
Updated over a week ago

What countries do we service?

Where can we get Text In Church?

Written by Rachel O'Brien
Updated over a week ago

The Text In Church Community

How to join our private Facebook group and the benefits

Written by Tyler Smith
Updated over a week ago

Security of Information

Is the information in Text In Church safe and encrypted?

Written by Tyler Smith
Updated over a week ago

Crafting the perfect text message

Learn about message segments, encoding types and the pro-tips of messaging.

Written by Caleb Miller
Updated over a week ago

Long Code vs. Short Code

Can we use short 5 digit codes?

Written by Caleb Miller
Updated over a week ago

Event Check-In or RSVP

Ways to use TIC to collect event attendance data

Written by Caleb Miller
Updated over a week ago

How does Text to Give work?

Text to give, online giving, texting in for offering

Written by Tyler Smith
Updated over a week ago

Links

How, Why and When to use Hyperlinks

Written by Caleb Miller
Updated over a week ago