Account & Settings

27 articles in this collection
Written by Tyler Smith, Rachel O'Brien, and Caleb Miller

What is Text In Church

What Text In Church does, who we are and how we work

Written by Tyler Smith
Updated over a week ago

Account Overview

How to find information about your account like messages used, phone number and account administrators and how to update your payment info

Written by Rachel O'Brien
Updated over a week ago

Setting Up Your Call Forwarding Phone Number

Designate any incoming calls to be sent to your church landline or personal cell phone number

Written by Rachel O'Brien
Updated over a week ago

How to Update my Credit Card

How to update or change your payment information

Written by Caleb Miller
Updated over a week ago

How to edit an account administrator

How to edit or change your account administrators

Written by Rachel O'Brien
Updated over a week ago

Refer a Friend

How to get free messages!

Written by Caleb Miller
Updated over a week ago

How to get and view my invoice

Were to find and get a copy of my next or previous bill

Written by Rachel O'Brien
Updated over a week ago

Account Suspended?

Account says it is Suspended, what to do and why

Written by Rachel O'Brien
Updated over a week ago

Entering in your Tax Exempt Number

Providing Text In Church with your Tax Exempt Number under Settings

Written by Rachel O'Brien
Updated over a week ago

How to Change my Password

How do I change my password? What if I forgot my password?

Written by Caleb Miller
Updated over a week ago

People are not texting in the keyword

What if people are not texting in the keyword or not filling out the digital connection card?

Written by Rachel O'Brien
Updated over a week ago

Can I Change my Text In Church Phone Number?

How to change your Text In Church phone number

Written by Caleb Miller
Updated over a week ago

How to add an account manager

How to add a new account user or administrator to your account

Written by Rachel O'Brien
Updated over a week ago

Upgrade to a larger plan

How to change your plan or change your subscription

Written by Tyler Smith
Updated over a week ago

How to remove an account administrator

How to delete an account user or account manager from your account

Written by Rachel O'Brien
Updated over a week ago

Time Zone

Setting your timezone and why it is important

Written by Caleb Miller
Updated over a week ago

What countries do we service?

Where can we get Text In Church?

Written by Rachel O'Brien
Updated over a week ago

Security of Information

Is the information in Text In Church safe and encrypted?

Written by Tyler Smith
Updated over a week ago

Long Code vs. Short Code

Can we use short 5 digit codes?

Written by Caleb Miller
Updated over a week ago

No phone number available

There is no phone number to select in my area code

Written by Rachel O'Brien
Updated over a week ago

Links

How, Why and When to use Hyperlinks

Written by Caleb Miller
Updated over a week ago

How does Text to Give work?

Text to give, online giving, texting in for offering

Written by Tyler Smith
Updated over a week ago

How do I opt in/opt out?

Can I opt out? How do I opt back in?

Written by Rachel O'Brien
Updated over a week ago

Move my Text In Church phone number to another provider.

Transfer a phone number from Text In Church to another provider.

Written by Tyler Smith
Updated over a week ago

How do I cancel my account?

Options for cancelling, suspending, or terminating your account

Written by Rachel O'Brien
Updated over a week ago

The Text In Church Community

How to join our private Facebook group and the benefits

Written by Tyler Smith
Updated over a week ago

Hours of Operation

Hours of operation and contact information

Written by Rachel O'Brien
Updated over a week ago