Account Settings
By Jilliann and 5 others6 authors34 articles
- Analytics and Data in the DashboardUnlock the power of the Dashboard with Data and Analytics! Track messages, people records, calls & more for strategic decision making
- How to Change Account OwnershipLearn how to seamlessly transition as the new owner of a Text In Church account with essential steps for effective church communication.
- Can I Turn Off 2FA in Text In Church?Learn why 2FA is essential in keeping your Text In Church account secure. Explore benefits and tips for managing your account securely.
- A Comprehensive Guide to User PermissionsAssigning the correct permissions to each user, Text In Church helps you ensure that the right people have access to the right features!
- Tags OverviewWhat are Tags? What can Tags do? How can you use Tags?
- 2FA Troubleshooting GuideHaving trouble receiving your 2FA code(s)? This is the guide for you!
- NotificationsLearn how to enable or disable specific notifications for your User with this guide.
- Account and Settings GlossaryOverview of the items and terms related to the Account and Settings section of your Text In Church Account
- What are Message Variables?Overview of how to create new message variables, how to edit your existing message variables, and how you can use them in your next message.
- Account OverviewHow to view info about messages used, phone number, time zone, after hours auto reply, and account administrators and users
- How to Change my PasswordHow do I change my password? What if I forgot my password?
- Sender Profile (US accounts only)In order to prevent your messages from being filtered as spam by cell phone carriers, your Sender Profile will need to be completed
- After Hours Auto ReplyHow to enable and set up after hours auto reply for out of office replies
- Time ZoneSetting your time zone and why it is important
- Website Requirements for A2P 10DLC: Privacy Policy & Terms of UseLearn why mobile carriers require churches to have a Privacy Policy and Terms of Use for text messaging, what must be included, and how to create these documents quickly.
- Multiple Phone NumbersHow to add additional 10-digit local numbers to your Text In Church account
- Text In Church Phone Number Settings GuideCall forwarding, phone number name, change number name
- No phone number availableThere is no phone number to select in my area code
- Can I Change my Text In Church Phone Number?How to change your Text In Church phone number
- How to Host Phone NumbersLearn how to host your church's landline with Text In Church for seamless communication. Text from your landline.
- Move my Text In Church phone number to another provider.Transfer a phone number from Text In Church to another provider.
- Allotment and Usage FAQsFrequently asked questions about the allotment, usage, counters, and plan levels
- How to get and view my invoiceWhere to find and get a copy of my next or previous bill
- How to Update My Credit Card or Bank AccountHow to update or change your payment information
- Upgrade to a larger planHow to change your plan or change your subscription
- Account Suspended?Account says it is suspended, what to do and why it is suspended
- How do I cancel my account?Options for cancelling, suspending, or terminating your account
- How to Pause Your Account and Reactivate Your AccountHow to pause your account using Maintenance Mode and reactivate it when you're ready to come back!
- Am I on a Legacy Plan?Find out if your Text In Church account is on a legacy plan and what that means for your church.
- Understanding Text In Church Plans and PricingLearn about the three Text In Church plans — Messaging Core, Messaging Plus, and Messaging Suite — and find the right fit for your church's size and budget.
- Pricing Changes: What This Means for Existing MembersAnswers to common questions about Text In Church's new pricing structure and what existing members on legacy plans can expect.
- Sales Tax on Your Text In Church InvoiceWhy sales tax is showing up on your invoice, which states it applies to, and what you need to do