Hosting your church's landline through Text In Church allows you to continue making calls from your physical landline while harnessing our platform to send effective and engaging text messages.
This enhances your communication capabilities without losing the traditional benefits of a landline phone.
Note: There are two different processes, Hosting and Porting:
Hosting: your number stays with your landline provider, you'll be able to send and receive texts through this number using Text In Church. All calling functionality stays with your current landline provider.
Typically, this process can take 2-5 business days, barring any unexpected delays or complications, and does not affect your existing landline service or bill.
❗ Note: Google VOIPS often can not be hosted ❗❗
Porting: your landline number is transferred to us. You'll be able to send and receive texts and do all calling through this number using with Text In Church and a Calling subscription.
Typically, this process takes 2-4 weeks, with interim updates provided within 7-10 days. You would then be able to cancel your landline provider after the port has been fully completed.
For information on porting, please see the article: Porting Your Number to Talk In Church
Here's a simple guide to help you get started with Hosting.
Step 1: Reach Out to Our Team
To initiate the hosting process, please contact our team!
Send an email to hosting@textinchurch.com with the landline number you would like to host on your Text In Church account.
Our team will work with the carriers to confirm that the landline can be hosted for text messaging.
Step 2: Provide Necessary Information
Once we receive confirmation from the carriers that your number can be hosted, we'll email you with a short form to provide additional details required for hosting.
You'll receive a link to schedule a time for a member of our team to connect with you over the phone to verify the ownership of your landline for our carrier.
Our carrier will send a robo-call to your landline, and the teammate on the phone with you will share a 6-digit code you'll enter to verify your ownership with that robo-call!
Step 3: Letter of Authorization
After ownership has been verified, our carrier will send you a letter of authorization (LOA) to sign and return.
This grants permission for Text In Church to host your number for text messaging on your Text In Church account.
After you've signed the LOA, the carriers will continue processing the request.
Step 4: Processing
The carriers will process the request typically within 2-5 business days, barring unexpected delays or complications.
Step 5: Go Live
Finally, our team will receive confirmation from the carriers that the process is completed, and we will set up your number in your Text In Church account.
We'll test to make sure it can receive and send texts properly, then alert you when we've confirmed it's all set! 😁
You'll then be able to send and receive texts through Text In Church while still making calls as usual through your landline! 🎉
Frequently Asked Questions:
Will hosting my landline impact my current service or bill from my landline provider?
No, hosting will not impact your current landline service or bill.
Are there any fees to host my number with Text In Church?
No, there are no additional fees to host your number with Text In Church
Can I replace my existing Text In Church number with my hosted landline?
Yes, you can replace any number on your Text In Church account with your hosted landline.
Please let our support team know which number you would like to replace when reaching out to initiate the process.
If I change my landline provider after hosting with Text In Church, will this impact anything?
Yes, if you change your landline provider after hosting your number with Text In Church, it will disrupt the hosting and you will no longer be able to send or receive text messages using this number in Text In Church.
Simply reach out to our support team to re-initiate hosting if you have changed landline providers to reconnect the hosting of your number.
Can I use Text In Church to make calls from my number instead of my landline?
With Calling, you can streamline both talk and text into one application with one monthly or yearly bill. Learn more about switching to Talk In Church today!
Need Help?
If you have questions during this process, our support team is ready to assist you. Hosting your number allows you to maintain your church's presence and accessibility while enhancing communication with your community.
By following these steps, your church can take full advantage of modern communication tools without losing the traditional touch of a landline. Reach out today to get started!
