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Text In Church Phone Number Settings Guide
Text In Church Phone Number Settings Guide

Call forwarding, phone number name, change number name

Rachel OBrien avatar
Written by Rachel OBrien
Updated over a week ago

Text In Church Phone Number Settings Guide

Welcome to the Text In Church Phone Number Settings Guide! In this document, we will walk you through the recent updates we've made to the phone number settings, allowing you to configure how your Text In Church phone number handles incoming calls. Whether you're a member of Text In Church or Talkin' Church, these settings apply to you. Let's get started!

Accessing Phone Number Settings

  1. Log in: Make sure you're logged into your Text In Church account.

  2. Navigate to Account Settings: Click on your profile icon or username and select "Account Settings."

  3. Choose Account Overview: Under Account Settings, choose "Account Overview."

On the Account Overview page, you'll find a top-right box that lists all the phone numbers associated with your account.

To edit a phone number, click "Edit" next to the respective number.

Phone Number Settings

Naming the Number

Name Your Number: It's recommended to give your number a name for easy identification, especially for voicemail purposes.

Forwarding Calls

Forward to Phone Number: You can choose to forward incoming calls to a specific phone number (e.g., personal cell, home phone) of your choice.

Forward to Digital Receptionist: If you have Talk In Church, you can forward calls to a digital receptionist. LEARN MORE

Timeout Settings:

You can configure how many seconds you want the call to ring before switching over to the Text In Church voicemail box.

Note: If you make this number shorter than the amount of time it takes your forwarded number to go to voicemail, then your Text In Church voicemail will pick up.

Allow Incoming SMS Messages:

You can toggle this option on to allow text messages to be received by this phone number or toggle this off to prevent texts from coming into your Text In Church phone number.
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Allow Incoming Calls:

You can toggle this option on to allow text messages to be received by this phone number or toggle this off to prevent texts from coming into your Text In Church phone number.


Voicemail Handling:

Voicemail Collection: If you don't set up call forwarding, the number will collect voicemails when someone calls it.

Accessing Voicemails

To access voicemails left on your account: navigate to the voicemail box.

Play Voicemails: You can listen to the voicemail audio, view the caller's name, and identify the number the call was made from.

Call Forwarding Hours

Decide a schedule of when to forward calls. You can set specific days and times for these attempts.

24/7 Coverage: If you want continuous coverage, set the time range as 12:00 a.m. to 11:59 p.m. for each day.

Caller ID Features

Announce Caller: This feature allows you to hear the caller's name before accepting the call.

Show Text In Church Number: Toggle on to display the Text In Church number on caller ID. Useful for identifying church-related calls.
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Saving Your Settings

Once you've configured your preferred settings:

Click "Save" to apply the changes to your phone number.

Need Help?

If you have any questions or need assistance with setting up your phone numbers, feel free to reach out to our support team:

  • In-App Messenger: Use the in-app messenger to message our support team.

  • Email: Email support at textinchurch.com, and our dedicated team members will assist you.

Enjoy the enhanced control and flexibility for managing your Text In Church communication. If you have any further questions, don't hesitate to ask. Happy communicating!

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