Text In Church Phone Number Settings Guide
Welcome to the Text In Church Phone Number Settings Guide!
In this document, we will walk you through the settings for each of your numbers and how you can adjust them!
Whether you're a member of Text In Church or Talk In Church, you'll be able to adjust these settings. Let's get started!
Accessing Phone Number Settings
Log in: Make sure you're logged into your Text In Church account.
Navigate to Account Settings: Click on your profile icon or username and select "Account Settings."
Choose Account Overview: Under Account Settings, choose "Account Overview."
On the Account Overview page, you'll find a top-right box that lists all the phone numbers associated with your account.
To edit a phone number, click the pencil icon next to the respective number.
Phone Number Settings
Naming the Number
Name Your Number: It's recommended to give your number a name for easy identification, especially for voicemail purposes.
Forwarding Calls
Forward to Human Receptionist: You can choose to forward incoming calls to a specific phone number (e.g., personal cell, home phone) of your choice.
Forward to Digital Receptionist: If you have Talk In Church, you can forward calls to a Digital Receptionist. LEARN MORE
Timeout Settings:
You can configure how many seconds you want the call to ring before switching over to the Text In Church voicemail box.
(Note: If you make this number shorter than the amount of time it takes your forwarded number to go to voicemail, then your Text In Church voicemail will pick up.)
Allow Incoming SMS Messages:
You can toggle this option on to allow text messages to be received by this phone number or toggle this off to prevent texts from coming into your Text In Church phone number.
Allow Incoming Calls:
You can toggle this option on to allow text messages to be received by this phone number or toggle this off to prevent texts from coming into your Text In Church phone number.
After Hours Auto Reply:
You can toggle on this option to set up an automated reply message for each of your phone numbers and add the timeframe for when the automated reply should be sent!
Call Forwarding Hours
Decide a schedule of when to forward calls. You can set specific days and times for these attempts.
24/7 Coverage: If you want continuous coverage, set the time range as 12:00 a.m. to 11:59 p.m. for each day.
Caller ID Features
Announce Caller: This feature allows you to hear the incoming caller's number or name (if their contact has a name in the account) before accepting the call.
(Note: Caller ID for your number can be adjusted for Talk In Church members in the Account Overview tab of your Account Settings)
Voicemail Handling:
Voicemail Collection: If you don't set up call forwarding, the number will collect voicemails when someone calls it.
Accessing Voicemails
To access voicemails left on your account: head over to the Talk tab, all your voicemails can be found here!
Play Voicemails: You can listen to the voicemail audio, view the caller's name, and identify the number the call was made from.
Saving Your Settings
Once you've configured your preferred settings:
Click "Save" to apply the changes to your phone number.
Need Help?
If you have any questions or need assistance with setting up your phone numbers, feel free to reach out to our support team:
In-App Messenger: Use the in-app messenger to message our support team.
Email: Email us at support@textinchurch.com, we're always happy to help!
If you have any further questions, don't hesitate to ask. Happy communicating!
