Overview
Two-factor authentication is required in Text In Church and cannot be turned off.
This feature was implemented to ensure the highest level of security for your church's information, especially in light of the recent data breaches making headlines in the news.
The protection and privacy of your church's and community's data are paramount to us!
Why is 2FA required?
Two-factor authentication adds an extra layer of security by requiring not only a password but also a verification code sent to your device.
This helps prevent unauthorized access from bad actors, even if someone knows your password.
Are there any alternatives to the current 2FA method?
Yes! You can update your two-factor authentication (2FA) preferences by navigating to Settings > My Profile and scroll down to the Authentication Method section.
You can choose from the following options:
Email – A 6-digit code will be sent to the email address listed in your user profile, which you’ll enter upon login.
Cell Phone – A 6-digit code will be sent via SMS to the mobile number listed in your user profile, which you’ll enter upon login.
Authenticator App (TOTP) – Scan the QR code into your authenticator app, which will generate a new code every 30 seconds, even offline. (Recommended)
This allows you to select the method that best fits your security and accessibility needs.
To further enhance your account security and manage access efficiently, we recommend creating a User for each person who needs access to your Text In Church account.
Note: Having their own User allows you to better track activities like who is sending a message, improves overall account security, and they can have a 2FA code to go straight to their phone when they log in!
If you have more questions or need assistance with 2FA, feel free to contact our support team at support@textinchurch.com. We are here to help!
