Within your Text In Church account you have the ability to add two additional 10-digit local phone numbers to your account. This is great for giving different campuses or specific ministries their own separate number for texting!
Combined with our Account Users and Permissions features, you can allow specific users to only have access to one number, thus allowing their message inbox to only show the messages they need to pay attention to.
To add multiple phone numbers, sign into Text In Church and click the “Settings” tab. Then, go to the “Account Overview” section.
Under the “Account ID,” Click the blue text “Add another number.”
In the pop-up, select your Country and enter your area/dialing code (leading 3 digits of a phone number). Click the drop down menu to view a list of available phone numbers with this area/dialing code.
Click on the phone number to select this number, then choose “Save Phone Number” to have this number added to your account.
Now you’ll be able to use this new number to send and receive messages, assign keywords to be used with this phone number, and set permissions so that only certain account users can send and view messages from this number.
- At this time, only a total of three 10-digit numbers can be used on an account at once
- Only an Admin level user can add additional phone numbers to the account
- An Admin level user will have access to use and view all phone numbers
- If a person sends in “STOP” to one of your phone numbers, they will be opted out of receiving communications sent from that number. They will still be able to receive communications sent from your other Text In Church numbers.
Learn More About Using Multiple Numbers
This article can share more details about how to manage your account users and permissions.
Needing to change any of your Text In Church phone numbers? Click here to learn more.
If there are no phone numbers to select in your area code, this short article can provide you with the next steps to take.
To learn more about using keywords with multiple phone numbers, click here!
Still have questions? No worries, we’re always happy to help! Send us a chat message or email our Member Success team at firstname.lastname@example.org