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Analytics and Data in the Dashboard
Analytics and Data in the Dashboard

Unlock the power of the Dashboard with Data and Analytics! Track messages, people records, calls & more for strategic decision making

Randalin Ward avatar
Written by Randalin Ward
Updated over a week ago

Text In Church and Talk In Church provide a range of valuable data that can be used for statistics, tracking engagement, and gaining insights into your account's performance. In this article, we'll guide you through the various pieces of data available in your dashboard and how to interpret them.

Reviewing Text Engagement Metrics

From your dashboard, you can access essential engagement metrics to help you gauge the effectiveness of your communication efforts:

  • Messages Sent: This indicates the total number of messages sent from your account.

  • Incoming vs. Outgoing Messages: Understand the balance between messages received and messages sent to get a better grasp of your engagement levels.

Understanding People Record Creation

Knowing how your People records are created is crucial for effective communication strategies. Here's what you can find:

  • Number of People Created: This reflects the total count of individuals added to your account.

  • Creation Source: Learn how each contact was added, whether through a phone call, text message, account user addition or by filling out a connect card.

Assessing Account Usage

  • Groups Created: Keep track of the number of groups established in your account.

  • Emails Sent: Understand the volume of emails dispatched.

Specifics for Talk In Church Members

For Talk In Church members, additional data is available:

Performance Metrics

To evaluate the effectiveness of your communication strategies, you can review:

  • Connect Cards and Widgets: See the number of completions for your top 5 connect cards and widgets.

  • Workflow Steps: Understand the number of steps in your top workflows.

  • Video Engagement: Track views on your videos and identify your top 5 video pages.

  • Integration Activity: Review the active integrations currently in use.

  • Keyword Usage: Identify your top 5 keywords and their respective usage frequency.

Timeframe Customization

Your Dashboard has the flexibility to view this data across various timeframes:

  • Daily: Track data on a day-to-day basis.

  • Weekly: Review data on a weekly basis.

  • Monthly: Assess data for the current and previous months.

  • Custom Range: Select a custom date range within a 6-month period to gather specific insights.

By utilizing these analytics and data points, you can make informed decisions to enhance your engagement strategies and optimize your communication efforts with Text In Church and Talk In Church.

If you have any further questions or need additional assistance, feel free to reach out to our support team We're here to help!

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