People

All about the people records in TIC

13 articles in this collection
Written by Rachel O'Brien and Caleb Miller

Getting Started

People overview

A brief overview of the people section

Written by Caleb Miller
Updated over a week ago

Manage People

How to use the Manage People section to do bulk actions and sort contact records

Written by Caleb Miller
Updated over a week ago

View Full Message History

How to see everything that has been sent and received from a contact

Written by Caleb Miller
Updated over a week ago

Adding and Removing Contacts

How to import people

How to do a CSV import

Written by Rachel O'Brien
Updated over a week ago

How to add a person Manually

How to add an individual without a keyword

Written by Caleb Miller
Updated over a week ago

How do I import/export contacts?

How to import contacts into the system or group and how to export

Written by Rachel O'Brien
Updated over a week ago

How to delete a person

How to remove or delete a person from your account

Written by Rachel O'Brien
Updated over a week ago

Adding People to Groups

How to add people to a group

Ways to add a person to the group, or existing people to additional groups

Written by Rachel O'Brien
Updated over a week ago

How to remove a person from a group

Selecting people to move from a group

Written by Rachel O'Brien
Updated over a week ago

How to remove a person or people from a group

How to remove people from the people tab and the groups tab

Written by Rachel O'Brien
Updated over a week ago

What if they text the wrong keyword?

What if they text the wrong keyword or misspell the keyword?

Written by Caleb Miller
Updated over a week ago

Editing Contact Records

How to edit a person's profile

How to make changes, or add information from a person's profile in the people tab.

Written by Rachel O'Brien
Updated over a week ago

What is Social Sync?

How do I use Social Sync and what does it do for my account?

Written by Rachel O'Brien
Updated over a week ago