Automated Workflows

Discover different ways to use TIC

17 articles in this collection
Written by Rachel O'Brien, Caleb Miller, and Randalin WardMcDill

Getting Started

Automated Workflows Glossary

Overview of the items and terms related to the Automated Workflows of your Text In Church Account

Written by Randalin WardMcDill
Updated over a week ago

What is an automated workflow/message

What is the workflow and what are the messages?

Written by Rachel O'Brien
Updated over a week ago

Types of Messages

The three types of messages in your Automated Workflow

Written by Rachel O'Brien
Updated over a week ago

How does the wait number of days and then specific day work?

How does the number of days and the specific days work in the Automated Workflow section?

Written by Rachel O'Brien
Updated over a week ago

How do I add a step in an Automated Workflow?

How to add or change your follow-up template and edit the process

Written by Caleb Miller
Updated over a week ago

How to Edit Your Workflow

How to edit or change a step in your workflow

Written by Caleb Miller
Updated over a week ago

How do I delete a workflow step?

How to delete or remove a message from your Automated Workflow

Written by Rachel O'Brien
Updated over a week ago

Can you duplicate or copy an Automated Workflow Step?

Steps on how to copy or replicate a message in your follow up plan

Written by Rachel O'Brien
Updated over a week ago

Templates

Importing Your Workflows To Other Groups

How to use campaign messages that you have already created in a new Group

Written by Caleb Miller
Updated over a week ago

Pre-Made Workflow Templates

How to use the Text In Church recommended follow-up Workflow messages through Smart Templates by importing with one click

Written by Rachel O'Brien
Updated over a week ago

Active and Inactive messages

What is an Active Message?

Automated Workflow Steps in Active or live mode and how this is indicated

Written by Rachel O'Brien
Updated over a week ago

How to make a message active or inactive

What is the difference between active and inactive? Can I change them? How do I change to live or draft status?

Written by Rachel O'Brien
Updated over a week ago

Can I pause all my Automated Workflow steps at once?

How to make all Automated follow-up message inactive with one click

Written by Rachel O'Brien
Updated over a week ago

How do I resume sending for workflow messages that were paused?

How to make set Workflow messages active with one click and restart sending

Written by Rachel O'Brien
Updated over a week ago

FAQs

Will imported people still get Automated Workflow messages?

How to know what messages will send when people are added to the group.

Written by Rachel O'Brien
Updated over a week ago

How do I send a test message?

How to send a test message to yourself to make sure the message looks great

Written by Rachel O'Brien
Updated over a week ago

Common reasons a message might not send in your Automated Workflow

Some common reasons and factors that might cause your automated message to not go out.

Written by Rachel O'Brien
Updated over a week ago