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Will imported people still get Automated Workflow messages?
Will imported people still get Automated Workflow messages?

How to know what messages will send when people are added to the group.

Rachel OBrien avatar
Written by Rachel OBrien
Updated over a week ago

Any person added to a Group by import or manual entry will be started in any corresponding active Automated Workflow steps. They will then receive immediate (upon group join) steps that are set up in the Automated Workflow and their timeline will start for the rest of the scheduled messages.

If you don't wish for the new person to get a certain message(s), make the steps inactive and keep them that way until that person has passed the schedule to receive them.

To double-check if a message is active, go to the Connect section and select Workflows. From there you can click on the specific Workflow title in question.

Now you can see all of the steps in your Workflow.

Any step with a green dot is active and ready to send. If it has a red dot, it is inactive and will not send.

To learn more on options to change the status of Automated Workflow messages:


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