There are two ways to create Voicemails for your Talk In Church Account. First, you can set up a Caller or Team and create a Voicemail box for them to receive Voicemails when a call comes to their extension and they are unable to answer or if the call is outside of Caller’s set availability. Second, you can set up an Action within your Digital Receptionist that routes to a Voicemail Box.

Setting up a Voicemail Box for a Caller

1. Click on Summary

Click on Summary

2. Within the "Callers" section click on See All

Within the

3. Click on Add New

Click on Add New

4. Select a User from the drop down menu

Select a User from the drop down menu

5. Enter the desired extension for this Caller

Enter the desired extension for this Caller

6. Set the days and times of availability for this Caller

Set the days and times of availability for this Caller

7. Check Turn on Voicemail Box to enable Voicemail for this Caller

Check Turn on Voicemail Box to enable Voicemail for this Caller

8. Check Turn on Transcription to allow this Caller's Voicemails to be automatically transcribed

Check Turn on Transcription to allow this Caller's Voicemails to be automatically transcribed

9. Check Send email to Caller to allow email notifications of new Voicemails to be sent to this Caller

Check Send email to Caller to allow email notifications of new Voicemails to be sent to this Caller

10. Select the desired Instant Pro Voice Studio voice or choose Record Your Own to record your own Voicemail Greeting

Select the desired Instant Pro Voice Studio voice or choose Record Your Own to record your own Voicemail Greeting

11. Type the text for your Voicemail Greeting, then choose Submit to Voice Studio to hear the Greeting

Type the text for your Voicemail Greeting, then choose Submit to Voice Studio to hear the Greeting

12. Once you're finished creating your Voicemail Greeting, click on Save

Once you're finished creating your Voicemail Greeting, click on Save

Setting up a Voicemail Box for a Digital Receptionist Action

1. Open your Digital Receptionist within Talk In Church

2. Type your Voicemail greeting into the Action text box

Type your Voicemail greeting into the Action text box

3. Click on Submit to Voice Studio to have the Voicemail Greeting audio generated

Click on Submit to Voice Studio to have the Voicemail Greeting audio generated

4. Check Capture voicemail to enable the Voicemail Box for this Digital Receptionist Action

Check Capture voicemail to enable the Voicemail Box for this Digital Receptionist Action

5. Type the email address for notifications

This is the email address where notifications of new Voicemails from this Digital Receptionist Action will be sent.

Type the email address for notifications

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