A Caller is a person that can make and receive calls from Talk In Church. Callers must first be set as Users or Admin on your Text In Church account.

Here are some helpful instructions below on how to manage Callers.

How to Add Callers

  • Sign in to Text In Church

  • Go to the Summary tab for Talk In Church Within the Callers section, click See All

Click on See All for the Callers section

  • Click on Add New

Click on Add New

  • Select a User from your Account to add them as a Caller

Select a user from your Account to add them as a Caller

  • You can give Callers a three-digit Extension where they can be reached directly

You can give Callers an Extension to reach them directly

  • You can also set days and times that they are available to receive phone calls Note: If a call is received at this Caller’s extension outside of their set hours, you can enable a Voicemail Box to collect messages. See Article here for information on using Voicemail Boxes.

You can also set days and times that they are available to receive phone calls

  • When setting up the Voicemail, you can use our Instant Pro Voice Studio to generate a recorded greeting, or you can record your own greeting. Additionally, you can allow Transcription of the messages and have emails sent to your Caller to let them know they have an unheard voicemail.

You can also set up voicemail options and record your own greeting

  • Once you have finished setting up your Caller you can click save

Once you have finished building your Caller you can click save

How to Edit Callers

  • To Modify any Caller click the See all option for Callers

To Modify any Caller click the See all option for Callers

  • Click the three dots next to a call to select their settings

Click the three dots next to a call to select their settings

  • You can click Edit to change any settings for this Caller

You can click Edit to change any settings for this Caller

  • Once you are done modifying the Caller you can click save

Once you are done modifying the Caller you can click save

How to Delete Callers

  • Click on See All of the Callers Section

Click on See All of the Callers Section

  • Click on the three dots next to the Caller's name

Click on the three dots next to the Caller's name

  • Click on Delete to remove this Caller from your Talk In Church. Note: If you need to delete them as a User from Text In Church, you’ll need to complete this within the “Users and Permissions” Section of your Text In Church Account.

Click on Delete to remove this Caller from your Account

Still have questions? No worries, we’re always happy to help! Send us a chat message or email our Member Support team at support@textinchurch.com

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