A Caller is a person that can make and receive calls from Talk In Church. Callers must first be set as Users or Admin on your Text In Church account.
Here are some helpful instructions below on how to manage Callers.
How to Add Callers
Sign in to Text In Church
Select Talk from your lefthand menu
In the Callers section, select See All
Click on Add New
Select a User from your Account to add them as a Caller
You can give Callers a three-digit Extension where they can be reached directly
Here you can also set their office hours for days and times that they are available to receive phone calls
Note: If a call is received at this Caller’s extension outside of their set hours, you can enable a Voicemail Box to collect messages. See Article here for information on using Voicemail Boxes.
When setting up the Voicemail, you can use our Instant Pro Voice Studio to generate a recorded greeting, or you can record your own greeting. Additionally, you can allow Transcription of the messages and have emails sent to your Caller to let them know they have an unheard voicemail.
Once you have finished setting up your Caller you can click save
How to Edit Callers
To modify any Caller, click See All
Click the three dots next to a Caller
Click Edit to change any settings for this Caller
Once you are done modifying the Caller, click save
How to Delete Callers
Click on See All of the Callers section
Click on the three dots next to the Caller's name
Click on Delete to remove this Caller from your Talk In Church
Note: If you need to delete them as a User from Text In Church, you’ll need to complete this within the “Users and Permissions” Section of your Text In Church Account.
Still have questions? No worries, we’re always happy to help! Send us a chat message or email our Member Support team at firstname.lastname@example.org