Calling by Text In Church adds phone call capabilities to your existing Text In Church account, letting your church receive and make calls through a dedicated church number.
You can add Calling to your account for $10 per user per month from the Subscriptions or Marketplace tab in Settings. Once added, follow these steps to get up and running quickly.
Jump To
Step 1: Set Up Your Callers
Log in to your account at app.textinchurch.com/calling and go to the Calling tab.
Click Set up your Callers and follow the prompts to configure your calling system.
Step 2: Set Up Your Teams
In the Calling tab, click Add New in the Teams section.
Create and organize your church teams to streamline communication and call routing.
Step 3: Set Up Your Digital Receptionist
In the Calling tab, click Add New in the Digital Receptionist section.
Configure your Digital Receptionist to greet and route callers.
Note: Pressing * repeats the current menu. Pressing 0 returns to the main menu of the Digital Receptionist.
Port Your Existing Church Number
If you want to keep your existing church phone number when switching to Calling, you can port it over. Porting your number means you can continue using your current number for both Calling and Text In Church features, so nothing changes for your congregation.
Go to the Calling tab.
In the Phone Numbers box, click Add New.
Select the option to port your current number.
Fill out the required information and we will send you the necessary documentation.
Troubleshooting Outgoing Calls
If you or your team are having trouble enabling outgoing calls in the Text In Church app, make sure each person is set up as a Caller in the Calling tab. Callers must be configured before outgoing calls will work. If the issue continues after setup, contact support@textinchurch.com for further investigation.
Have questions? Email support@textinchurch.com or chat from the Resources tab.
