Repeating workflows in Text In Church let you automatically send messages on a daily, weekly, monthly, or yearly schedule to everyone in a Group. They are ideal for weekly reminders, monthly check-ins, and seasonal follow-up. This article walks you through creating a repeating workflow step by step, with tips on scheduling for a specific day of the week and troubleshooting common issues.
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What Is a Repeating Workflow in Text In Church?
A repeating workflow is an Automated Workflow step that sends a message more than once. After the initial send, the message repeats at the interval you choose: daily, weekly, monthly, or yearly. You can set a fixed number of repeats or set it to 0 to repeat indefinitely.
Repeating workflows are triggered when a contact joins the Group linked to the workflow. The workflow must be active before a contact joins for the trigger to fire.
How to Create a Repeating Workflow in Text In Church
This example builds a weekly Bible Study Reminder that repeats every week for a quarter.
Navigate to the Workflow section under Connect.
Click Add New in the top right corner and select Create From Scratch.
Give your workflow a name to help identify it later. In this example the name is "Bible Study Reminder."
Set your Workflow Trigger. For a Group-based repeating workflow, select the Group Trigger. This fires the workflow when a contact joins the selected Group. The workflow must be active before the contact joins.
Click Add Step and choose your message type. Select Text Message to send an SMS reminder, or Email if you prefer email delivery.
Configure when this step sends. For an immediate first message, set it to send right after joining. To make the message feel more personal, consider scheduling it at an off-hour time rather than exactly on the hour.
Enable Repeat this step and select your repeat interval: daily, weekly, monthly, or yearly. Set the number of repeats. In this example, 13 weeks covers one quarter. Setting the number to 0 repeats indefinitely, but note that sending the same message every week can cause members to start ignoring it. Rotating messages each quarter keeps the content fresh.
Click Save Step.
Click Activate in the top right corner to make the workflow live. The workflow will now trigger when contacts are added to the linked Group.
Can I Schedule a Repeating Workflow for a Specific Day of the Week?
Yes. When configuring your workflow step timing in step 6, you can set the message to send on a specific day and time. For example, to send every Tuesday at 9:15 AM, set the delay to trigger on Tuesday and choose 9:15 AM as the send time. Combine this with the weekly repeat interval to get a message that fires every Tuesday.
Avoid scheduling messages on the exact hour (e.g., 9:00 AM). Off-hour times like 9:07 AM or 9:22 AM feel less automated and tend to get better engagement.
Troubleshooting Repeating Workflow Messages
If your repeating workflow messages are not sending, work through these checks:
Account active and paid up - Go to Settings and check Invoices. Any unpaid invoice will show without a Paid status and will block message delivery.
Workflow is active - A workflow deactivates if the blue Save button in the Trigger settings is clicked. Reactivate it if needed.
Recipient is still opted in - Check the contact in the People tab to confirm their opt-in status.
Repeat toggle is enabled - Confirm the Repeat toggle is on and has a set number of repeats. If you turned on Repeat after the step already sent, you will need to duplicate the workflow and enable Repeat before activating the new copy.
Check the Workflow Report - Click the report icon next to the Activate/Deactivate button to open the report.
Click the Processed tab to see contacts who have been processed and whether their messages were successfully sent or what prevented delivery.
Have questions? Chat with us from the Resources tab inside your account or email support@textinchurch.com.
