Every person that you wish to communicate with needs to have a person record in TIC. After inside TIC they can be placed in groups to message further based on involvement and interests within your church.
When you log in you will be able to click on the people option that is to the left of the screen in blue. From there you will be take to the people section where you can add a new person or import a list of people as well as search for or browse for your members.
Once you click on a person you will be able to see their profile. You will be able to send them a message, edit their info and add or remove from groups as well. You will also be able to sync with their social media based on the info they provide publicly on social media sites and it will allow you to see their image. Read more about Social Sync here.
You can also quickly hover (hold your mouse over the name) over a person record and a 3 button icon will pop up over the name. This icon will show you the email, phone and groups overview. If they have a good phone number and email then they will be in green, if not they will be grey.
This will also show you if they are in any groups and which groups all at a quick glance!