With Talk In Church, you have two ways to make calls:
Calling Through the Mobile App:
Making calls from the mobile app is a breeze:
Open the Talk In Church mobile app.
Select "Make New Call."
Dial the number you want to call.
Choose the number you'd like to call from.
Tap the green call button.
Confirm the call.
Once confirmed, your Talk In Church number will call your cell phone and connect you with the person you want to speak with. This cleverly hides your cell phone number from the person you're calling.
Calls are routed to your cell phone via your Talk In Church number, using your cellular calling network to complete the call. Rest assured, your number remains hidden from the person you're calling.
2. Web Browser Calling Through the Website:
Talk In Church offers a user-friendly browser-based calling feature that connects seamlessly with your People records using your Talk In Church phone number and an internet connection.
Accessing the Talk Dialer:
Open the Talk In Church platform and locate the Talk Dialer.
In the Talk Dialer, you'll find these key elements:
Name/Number Entry: Enter the name or number of the person you wish to call.
Recent Calls: Displays your recent call history for quick access.
Search Functionality: As you start typing a name or number, results dynamically populate, making it easier to find your desired contact.
Making a Call:
Choose a contact and start the call. Here are your options:
If there's no response or the call is declined, you can choose to retry or return to the dialer.
During an ongoing call, you can transfer the call (currently available for web browser calls), access the dial pad for interactions with IVR systems, check call duration, and end the call when you're ready.
Transfer Call: Transfer the call to another contact by clicking "Transfer" and choosing a name or number (currently available for web browser calls).
Show Dial Pad: Use this option to interact with Interactive Voice Response (IVR) system menus, commonly used by companies.
Call Duration: Keep track of the call duration.
End Call: When you're ready to end the call, simply click "End Call."
Incoming Call Notifications:
When signed into the Website version of your account and an incoming call comes to your Caller profile, you'll receive a notification within your account. This allows you to answer or decline the call directly from the web interface, saving you the hassle of handling it on your cell phone.
Checking for Missed Calls:
To check for missed calls, follow these steps:
Open the Summary section of your Talk In Church tab.
Locate the Call History section in the top right-hand corner and select "See All."
Inside the Call History section, click on the "Missed" tab to display all missed calls.
Still have questions? No worries, we’re always happy to help! Send us a chat message or email our Member Support team at email@example.com