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Frequently Asked Questions - Talk In Church
Frequently Asked Questions - Talk In Church
April Buske avatar
Written by April Buske
Updated this week

Q: Is Talk In Church Compatible with My Existing Landline Equipment?

A: Talk In Church operates as a virtual phone system, directing calls to your cell phone while shielding your personal number from the recipient. Unfortunately, it doesn't support landline equipment for making or receiving calls.

Q: Can I Retain My Current Phone Number?

A: Absolutely! We're here to assist you in transferring your number from your current provider to Talk In Church. Please note that this process typically takes up to two weeks to complete. During this time, it's essential to maintain your service with your current provider. While the transition is underway, we can provide you with a temporary phone number. This allows you to set up your Digital Receptionists, configure Callers and Teams, and later seamlessly assign these settings to your number once the porting process is finalized.

Q: Where Is Talk In Church Available?

A: Currently, Talk In Church is accessible for use in the United States and Canada.

Q: How Many Digital Receptionists Can I Create?

A: You have the freedom to create an unlimited number of Digital Receptionists with Talk In Church. However, it's important to keep in mind that only one Digital Receptionist can be active on a phone number at any given time.


Q: How do I make a call?

A: First, Open the Text In Church app on your phone. Next, click the blue Talk button at the middle or bottom of the app. Click the Orange phone pad button and enter the phone number you would like to call. Click the blue drop-down the phone number to ensure you have the correct phone number selected to make this call from and click the green call button.

Q: How do I call 911?

A: In the case of an emergency, please do not use the Talk In Church app, and instead dial directly from your personal device to ensure your emergency is reached ASAP.

Q: How do I get the call to go to a person first before the Digital Receptionist?

A: While in the Talk In Church menu, click Manage for the Phone Numbers section. Click the three dots next to the Phone number of your choice, then click edit. Select the Human Receptionist option, select who the Human Receptionist is, and indicate the times they are available to receive phone calls. Then click save to finish setting up your Human Receptionist.

Still have questions or need further assistance?

No problem! We're always here to lend a helping hand. Feel free to reach out via chat or drop us an email at support@textinchurch.com. Your satisfaction is our priority, and we're delighted to assist you on your Talk In Church journey!


Still have questions? No worries, we’re always happy to help! Send us a chat message or email our Member Support team at support@textinchurch.com

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