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Pricing Changes: What This Means for Existing Members

Answers to common questions about Text In Church's new pricing structure and what existing members on legacy plans can expect.

Written by Corey Piazza

Text In Church now offers three Messaging plans: Core, Plus, and Suite. If you've been with us since before July 1, 2026, you may still see one of our original plan names (Basic, Pro, Premium, or Premier) in your account for now.

Your plan works just the way it always has, and we'll always give you a heads-up before anything about your account changes.
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This article answers the questions you're probably asking about what this means for you.

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Why Did Text In Church Update Its Pricing?

For 12 years, we've been building for you. What started as a simple texting tool has grown into a full communication platform, with email, calling, automation, AI tools, and the integrations you already use.
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This is the first time in our company's history that we've updated our pricing and plans. We didn't take that lightly. We're doing it for one reason: to keep building the platform your ministry depends on.
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As we designed the new plan options, we held onto a few commitments:

  • Plans built around how churches really communicate, so you're paying for the tools that serve your ministry.

  • Simple, predictable pricing, so it's easier to see what you're using and budget with confidence.

  • A home for every church, including Messaging Core, built to keep essential tools affordable.

  • No church left behind. If this change creates a hardship, we want to hear from you. Our team is here to help you find the best plan to support your church.


What Stays the Same?

We know change can bring questions. Here's what you can count on:

  • Your account, contacts, and message history will remain

  • Your workflows and automations will still be available

  • You'll continue to receive support and guidance from our team


How Was My Matched Plan Chosen?

We've looked at how your church uses Text In Church today and matched you to the plan and credit tier that best fits your current usage.
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If your matched plan is a good fit, there's nothing you need to do. You'll move over automatically on your effective date, which you'll find in the email we sent you and in your account.
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If you'd like to review your options, you can adjust your plan or credit tier in your account before your effective date.


What About Credit Tiers and Billing Savings?

Credit tiers range from 500 to 400,000 credits per month, and you can save approximately 16% by switching to annual billing.
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Credits don't roll over from month to month, but we make it easy to keep track of where you stand (see the next section).


Will I Be Notified When I'm Approaching My Credit Limit?

Yes. You'll get in-app notifications when your church reaches 70%, 80%, and 90% of its monthly credits, so you can plan ahead and adjust if needed.


Will My Plan Change Automatically?

We're planning to move all accounts to the new plan structure. When your transition is scheduled, you'll receive advance notice with details about your specific effective date and options.
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Your plan works just the way it always has until then — we'll always give you a heads-up before anything about your account changes.


Will My Price Go Up?

We've worked hard to match every account to a plan and credit tier that reflects your current usage and keeps your pricing as close as possible to what you're paying today.
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Before your transition date, you'll receive details about your matched plan and pricing so you can review your options. If you have concerns, our team is here to help.


What Features Will I Have Access To?

You keep all the features included in your current legacy plan. The new plans introduced some features that are only available to new plan subscribers.
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If you are interested in accessing those features now, you can switch to a new plan at any time; see the section below.


Can I Switch to a New Plan Now?

Yes. If you would like to move to Messaging Core, Messaging Plus, or Messaging Suite, reach out to our team and we will walk you through the options and help you find the right fit.
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Keep in mind that once you switch to a new plan, you will be on the new pricing structure going forward.
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You can compare the new plans here: Understanding Text In Church Plans and Pricing.


What If I Want to Downgrade?

If your current credit tier is more than your church needs, you can request a downgrade to a lower tier within your legacy plan.

Contact our support team, and we will help you find a tier that better fits your usage.


When Will Legacy Plans Go Away?

We're planning to transition all accounts to the new plan structure. When your transition is approaching, we'll reach out with advance notice and clear information about your options, including which new plan most closely matches what you have today.
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In the meantime, if you have questions about your plan or want to talk through your options, our team is always happy to help!


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