How do I cancel my account?

Canceling your Text In Church account is a straightforward process done from your account settings. Before canceling, you may also want to consider Maintenance Mode, a $5/month option that keeps your data and 10DLC registration intact while pausing message sending.

This article walks through how to cancel, what happens after you do, and what your alternatives are.

Once your cancellation is processed, your subscription ends at the close of your current billing period. You will no longer be charged after that date. Your account data, including contacts, Connect Cards, Groups, and Automated Workflows, is retained for a period of time after cancellation in case you want to reactivate later.

If you need confirmation that your subscription was successfully canceled, go to Settings > Subscriptions — your subscription status will reflect the change.

You can also email support@textinchurch.com and our team can verify your cancellation and walk you through next steps.

Instead of fully canceling, you can switch to Maintenance Mode for just $5 per month. This keeps your account active at a reduced cost while pausing your ability to send messages. Your contacts, Connect Cards, and Automated Workflows remain intact and ready for when you reactivate.

Maintenance Mode is especially useful if your church is in a slow season or temporarily reducing communication. Your 10DLC registration is preserved, saving you the time and cost of re-registering if you come back later.

Before you go, we would love the chance to help. Thousands of churches are finding success with Text In Church, and we would love to help yours get there too.

Whether you need guidance on how to get started, an extended trial, or simply a pause on your account, just reach out and ask.

Send us a chat message or email our Member Support team at support@textinchurch.com