If your Text In Church account is showing as suspended, it is almost always a billing issue that can be resolved quickly. Text In Church only suspends accounts after several failed payment attempts and multiple attempts to reach you by email.
This article explains why accounts get suspended, how to update your payment information, and what to do if your account still shows as inactive after resolving the issue.
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Why Is My Text In Church Account Suspended?
Text In Church only suspends accounts due to failed payment — specifically, after several unsuccessful attempts to charge the card on file and multiple attempts to contact you. You will receive email notifications before suspension occurs. If your account is showing as suspended, your payment method likely needs to be updated.
How Do I Reactivate a Suspended Text In Church Account?
To reactivate your account, update your payment information:
Go to Settings and click the Payment tab.
Update your Card information or add a Bank Account.
Once a successful payment is processed, your account will reactivate automatically.
My Account Still Shows as Suspended After Payment — What Now?
If your payment went through successfully but your account still appears inactive, try refreshing the page. The account status can take a moment to update after a payment is processed. A simple page refresh is usually all it takes.
My Billing Is Current But My Account Is Still Suspended
If your billing is in good standing and your account is still showing as suspended, please email us at support@textinchurch.com and our team will look into the specifics of your account.
