The Text In Church MailChimp integration keeps your contacts in sync across both platforms. When you connect MailChimp, contacts from your selected lists are imported into corresponding Text In Church Groups.
Any contact you add to a synced Group in Text In Church is automatically pushed back to the connected MailChimp list. This article walks through how to connect, configure, and manage the integration.
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How to Connect MailChimp to Text In Church
Go to Settings and click Integrations.
Click Connect next to MailChimp.
You will be redirected to a MailChimp login page. Enter your MailChimp credentials and click Log In.
Back in Text In Church, select the lists you want to sync.
Selecting Lists to Sync
All Audiences in your MailChimp account will appear on the Your MailChimp Lists page in Text In Church. You can select one, multiple, or all lists to sync at the same time.
For each list you select, choose a sync destination:
Select an existing Text In Church Group from the dropdown to connect it to that list.
Or select Create New Group to automatically generate a new synced Group.
After making your selections, click Sync. You will be prompted to grant permission to contact synced members via email and SMS.
All contacts will then be brought into the corresponding Text In Church Group.
How Syncing Works
If you have a large number of contacts, the first sync may take a few hours. After syncing, Text In Church displays the date and time of the last sync — check your Groups to see updated contacts.
You can trigger a manual sync from the Integration page in your Settings at any time.
Sync Frequency Options
You can schedule MailChimp to sync automatically on a daily, weekly, or monthly basis. Any contacts added or updated in MailChimp since the last sync will be automatically added or updated in Text In Church at the frequency you choose.
Two-Way Sync
The integration works in both directions. Any contact you add to a synced Group in Text In Church who has a valid email address will automatically sync back to the connected MailChimp list.
To trigger an immediate sync after adding a contact, go to the Integration page and click the manual sync button, or let your configured Sync Frequency handle it automatically.
How to Disconnect the MailChimp Integration
You can disconnect the MailChimp integration at any time. Go to Settings > Integrations > MailChimp and click Disconnect.
After disconnecting, all contacts remain in Text In Church in the Group you created and in the People section. The sync indicator will be removed from the Group, but no contact data is deleted.
Connection Errors
If a connection error occurs, the account holder will be sent a notification email prompting them to refresh.
If you see a connection error between MailChimp and Text In Church, start by refreshing the integration.
Go to Settings, then Integrations, and click Manage on the MailChimp integration. Click Refresh Integration. This resolves most connection issues.
If refreshing doesn't work, try disconnecting and reconnecting. Click Back on the Manage screen, then click the red Disconnect button.
After disconnecting, go back to the Integrations tab and click Connect on the MailChimp integration to reauthorize.
After the integration is fully disconnected, follow these steps to restore it:
Go to Settings, then Integrations in Text In Church.
Click Connect on the MailChimp integration to reauthorize access.
Wait for the sync to complete.
Verify your syncing Groups appear in Text In Church and check each Group's Sync Logs tab for any missing contacts.
Have questions or need help? Send us an email at support@textinchurch.com or chat with us within your account from the Message Us section of the Resources tab.
