1. Choose the "Groups" tab from the main menu
  1. Click “Create Group” or "New Group" 
  2. Name the group and add a description
  3. If you would like a keyword for the group, click the toggle to "Include SMS Keyword.” Otherwise, leave it toggled to the left.
  4. Click the green “Create Group” button 

If you do want a keyword, follow the fields to set up the keyword and reply type options. The custom comment field is an option also.

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