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How to Set Up a Digital Receptionist from a Template

Set up your Calling™ Digital Receptionist using a pre-built template — the fastest way to get your church phone system live.

Written by Randalin Ward

You can use Calling™ by Text In Church to add a Digital Receptionist to your phone number!
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A Digital Receptionist is what people will hear and interact with when they call your Text In Church number, and it allows the caller to press a number to learn more information
(i.e., Thanks for calling City Church, Press 1 for service times and locations).

We’ve created a helpful template for you to quickly set up your Digital Receptionist. Here are the steps to take:

  • Select the Calling™ section of your account

Click on Talk
  • Click on the Digital Receptionist option at the bottom of the list

Click on Digital Receptionist
  • Here, you will want to click the orange “Add New” button on the top right side of the screen

Click on Add New
  • Click on the “Create from Template” button

Click on Create from Template…
  • Click Next at the bottom

Click on Next
  • Click on the template of your choice

Click on Main Church Receptionist…
  • Click Next

Click on Next
  • Next, you will fill out your church’s information, which will be automatically inserted into the template

Click on dialog
  • Once your information is filled out, you can click done. This will load the template of Actions into the Digital Receptionist

Click on Done
  • Next, you will want to read through the actions of your Digital Receptionist to make sure they fit your needs and make any adjustments to the wording

  • Then, you will want to click the settings wheel next to published to set up the Pro Voice Studio

Click on highlight
  • From here, you can set up your Pro Voice Studio settings, which will allow you to create custom recordings using advanced deep learning technologies to synthesize natural-sounding human voices, or you can record your own
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    ​Note: You will need your own microphone to record a greeting.

  • All changes to your Digital Receptionist are saved automatically, and the Digital Receptionist will be active by default, ready for you to assign to any of your phone numbers.
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    If needed, you can click the Active button to disable this Digital Receptionist if you decide not to make use of it at this time

    Note: Pressing * will repeat the current menu, while pressing 0 will return to the main menu of the Digital Receptionist.
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