To create a new group:
- Choose "Groups" from main menu
- Click "New Group"
3. Name the group and add the description.
4. If you would like a keyword for the group and click the toggle turn on "Include SMS Keyword" if you do.
5. If no keyword, click Create Group at the bottom in blue.
If you do want a keyword, follow the fields to set up the keyword and reply type options. The custom comment field is an option also. The same Create Group button is at the bottom to save you changes and make the group.